Privacy Policy

Justin Goff Entertainment Privacy Policy

Effective Date: October 11th 2024, also stated as 10/11/2024

Introduction:

Justin Goff Entertainment ("we," "us," or "our") is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, share, and protect personal information.

  1. Information Collection

We collect the following categories of personal information:

  • Name
  • Email address
  • Phone number

This information is collected through online forms on our website, https://justingoffstore.com, specifically when purchasing tickets or opting-in for SMS reminders.

  1. Information Use

We use collected personal information for the following purposes:

  • Customizing the purchasing experience
  • Providing ticket services and SMS reminders
  • Sending updates on new events, song releases, merchandise drops, and other brand updates (with explicit opt-in)
  1. Information Sharing

We do not share personal information with third-party companies or individuals, except:

  • Shopify, our e-commerce platform, has access to information for order processing purposes
  • Twilio, our SMS service provider, has access to phone numbers for message delivery purposes
  • Sales associates within our organization may access phone numbers for customer communication purposes, limited to reasonable hours (8AM-9PM) as defined by federal law
  1. Information Security

We implement reasonable security measures to protect personal information:

  • Phone numbers are encrypted in transit
  • Our website uses HTTPS (Hypertext Transfer Protocol Secure) to encrypt traffic, ensuring secure communication between your browser and our Shopify platform
  • Data storage on local servers
  1. Consumer Rights

You have the following rights:

  • Opt-out of marketing communications: text "STOP" or "REMOVE" to the SMS number
  • Opt-back-in: text "UNSTOP" or "START" (except after texting "REMOVE")
  • Request deletion or access to personal information: text or call +12095959990
  • Complaint handling: For any concerns or complaints, please text or call +12095959990. You can also email us through our website.
  1. Data Storage and Retention

Personal information is stored on our local servers and retained in perpetuity until:

  • You opt-out or request removal
  • We receive a valid deletion request
  1. Compliance

We comply with the California Consumer Privacy Act (CCPA) and other applicable data privacy laws.

  1. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on our website.

  1. Contact

For questions, concerns, or complaints, please contact:

Justin Goff Entertainment

+12095959990 (text or call)

Additional Disclosures

  • By using our services, you acknowledge and agree to this Privacy Policy.
  • This Privacy Policy is incorporated into our Terms and Conditions.